Refunds are only applicable under the following conditions:

1. Duplicate payment
2. Failed or undelivered orders (with valid proof)

Refund Not Applicable:
– Wrong UID or Platform provided by user
– If the product/code is already delivered or redeemed

To request a refund:
Email us at [email protected] within 48 hours of your order. Include Transaction ID and screenshot.

Refunds are processed within 5 working days.

PlayShopBD reserves the right to reject refund requests if they do not meet the above criteria.